It’s the number one fear that holds people back from selling their old or scrap car. You go through the process of getting a quote, you agree on a price, you book the pickup... but a nagging voice in the back of your head keeps asking, “Is this price real? What’s the catch? What are they going to charge me for when they actually show up?”
This anxiety is completely understandable. In any industry, there are operators who use confusing pricing and last-minute charges to take advantage of customers. The car removal business is no exception. These tactics can turn what should be a simple, rewarding process into a stressful and disappointing one.
At Car Removal Perth, we believe in total transparency. Our reputation is built on being honest, straightforward, and fair from the very first phone call to the final handshake. So, let’s pull back the curtain. We’re going to expose the most common "hidden fee" tricks used in the industry and then explain our firm promise to you—a guarantee that with us, the price we quote is the cash you get.
Industry Trick #1: The Last-Minute "Towing Fee"
How it Works: You call a company and get a quote for, say, $400 for your old car. You’re happy with that, so you book them in. The tow truck arrives, the driver hooks up your car, and just as you’re about to be paid, they say, "Alright mate, that'll be $400 minus the $150 towing fee." Suddenly, your payment has shrunk by a huge amount. At this point, your car is already on their truck, and you feel trapped, pressured, and powerless to argue.
This is a classic "gotcha" tactic. They lure you in with a decent price, knowing that the cost of towing is something most people don't think to ask about. They treat it as a separate service charge rather than a core part of their business.
Our Promise #1: Absolutely FREE Towing, Perth-Wide. Always.
Let’s be crystal clear: Car Removal Perth is a car removal service. The removal part is what we do! Charging extra for it would be like a restaurant charging you for a plate. It makes no sense.
When we give you a quote, the cost of our professional towing service is already factored in. This includes:
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The fuel for our truck to get to your location.
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The time and expertise of our licensed, professional driver.
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The use of our specialised, modern towing equipment.
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Full insurance coverage for the entire process.
Whether you live in a northern suburb like Joondalup, down south in Rockingham, out east in the Hills, or right in the heart of Perth, our towing service is always completely free. The price we agree on is not subject to any deductions for removal. Period.
Industry Trick #2: The Surprise "Paperwork Fee" or "Admin Charge"
How it Works: This trick is more subtle. Some operators might not charge an explicit "fee," but they’ll offer no help whatsoever with the legally required paperwork, leaving you to navigate the WA Department of Transport rules on your own. This is a hidden cost in your time, stress, and potential future problems. Even worse, some less reputable outfits might not lodge the paperwork at all, leaving you legally responsible for a car you no longer own. Imagine getting a speeding fine or a toll charge for a vehicle that was crushed months ago!
Our Promise #2: Expert Paperwork Guidance, Included in the Service.
Handling the change of ownership correctly is one of the most critical parts of the entire process. It’s what protects you. We consider guiding you through this part of our professional duty, and we would never charge extra for it.
When our driver arrives, they will have the official Notification of Change of Ownership (MR196) form ready to go. They will:
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Help you fill out the seller’s section accurately and legibly.
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Ensure all details are correct before you both sign.
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Provide you with the seller’s copy (the yellow sheet) for your own records. This is your proof of sale.
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Take responsibility for submitting the paperwork to the Department of Transport promptly.
Our expertise and assistance with this crucial legal step are included in our service. There are no extra charges. You get the peace of mind of knowing it’s all been handled by the book.
Industry Trick #3: The "Bait-and-Switch" Quote
How it Works: This is the most deceptive trick in the book. A company wants to make sure you book with them, so they offer you an unrealistically high price over the phone—a price that’s often hundreds of dollars more than any competitor. You, thinking you've struck a great deal, book them in.
When the driver arrives, they put on a show of scrutinizing your car. They’ll point to a small patch of rust you already knew was there, a minor scratch, or the fact that the tyres are a bit worn, and say, "Oh, sorry mate, because of this, the best I can do is [a much lower price]." They bank on the fact that you’ve already committed your time and just want the car gone, so you’ll reluctantly accept the heavily reduced offer. They never had any intention of paying you the original quote.
Our Promise #3: A Firm, Honest, and Guaranteed Quote.
At Car Removal Perth, we believe our word is our bond. Our business is built on good reviews and happy customers, and bait-and-switch tactics are the fastest way to destroy a reputation.
Our quoting philosophy is built on honesty:
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We ask for an honest description: We’ll ask you about the make, model, age, and condition of your car.
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We provide a realistic, fair-market quote: Based on your description, we will give you our best possible price, factoring in the car’s scrap metal value and the worth of its salvageable parts.
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We guarantee that quote: Provided the car is as you described it, the price we agree on when you call us on 0412-119-053 is the exact amount of cash our driver will hand you. No games, no last-minute renegotiations.
Our Guarantee: The Price We Quote is the Cash You Get
When you deal with Car Removal Perth, you are choosing a straightforward, professional service built on trust. We believe in being upfront about every aspect of our business. With us, there are:
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NO Towing Fees
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NO Paperwork or Admin Fees
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NO Bait-and-Switch Games
The entire process is designed to be simple, transparent, and rewarding for you. You get a great price for your unwanted car, and we get a new, happy customer who will hopefully recommend us to their friends and family.
Don’t let the fear of hidden fees stop you from reclaiming your space and getting the cash you deserve. Choose a company that respects you enough to be honest.
Ready for a transparent, no-surprises quote? Call the trusted team at Car Removal Perth today on 0412-119-053